Bedrooms with 100% cotton premium bed linen.
Pillows with different firmness level so you can choose the one that best suits you.
Roomy cupboards with hangers and space for suitcases.
Blackout curtains to guarantee a good night’s sleep.
Individual heating and air conditioning.
Modern and safe ceramic hob.
Oven and microwave.
Large fridge-freezer.
Dishwasher in apartments for 4 and 6 people.
Nespresso coffee maker with complimentary pods.
Toaster and juice maker.
Full set of quality tableware and kitchen utensils.
100% cotton towels (complete set per person).
Professional hair dryer.
Welcome gift pack: gel, shampoo and soap.
Spare toilet bathroom
LIVING AREA
High-quality sofa bed in all apartments.
Dining table with chairs according to capacity.
Carefully selected décor and a warm, welcoming atmosphere.
Windows with acoustic insulation.
High Speed Premium WiFi.
600 Mbps fiber optic in all apartments.
Secure and exclusive network for each apartment.
No limit on number of connected devices.
Ideal for remote working and videoconferences.
State-of-the-art router with total coverage.
Apartment fully deep cleaned before your arrival.
Free weekly cleaning for stays and twice a week for long stays.
Towels and sheets cleaned on cleaning day.
Every detail for your stay to be as comfortable to make you feel at home, but with all the amenities of a professional hotel service.
HASSLE-FREE ARRIVAL:
Reception from 7.00 a.m. to midnight.
Check-in from 1.00 p.m.
Early check-in: from 12.00 noon (subject to availability).
HASSLE-FREE DEPARTURE:
Check-out until 12.00 a.m.
Late check-out: until 2.00 p.m. (upon request and subject to availability).
Your parking place.
IT IS RECOMMENDED TO BOOK IN ADVANCE OF ARRIVAL
Santiago Apartments’ own private car park.
Direct access to the building from the car park.
Height suitable for large vehicles and vans.
Convenient loading and unloading areas.
Ideal for a hassle-free arrival at any time.
Travel cot for babies and toddlers up to 2 years old. On request.
Highchair. On request
Plug socket covers.
Children’s plastic tableware.
Boardgames and children’s books.
Information on parks and children’s activities.
IDEAL SETTING:
Family-friendly apartments.
Safe and quiet area.
Supermarkets and chemists’ nearby.
Near to playgrounds and green areas.
YOUR SAFETY AND SECURITY IS OUR PRIORITY:
Building with 24-hour controlled access
Safes in superior apartments.
First-aid kits.
List of emergency numbers clearly visible.
Smoke detectors in all rooms.
Inspected fire extinguishers.
Details of the nearest medical centre (5 min).
Duty pharmacy details.
ALWAYS AVAILABLE FOR YOU:
Telephone reception: 7.00 a.m. to midnight every day.
24-hour emergency number: emergency telephone number for incidents.
Multilingual assistance: Spanish, Basque, English and French.
Staffed check-in: available during reception hours.
RESPONSIBLE TOURISM:
Low consumption household appliance A+++
LED lighting throughout the apartment.
Recycling system with separate bins.
Biodegradable amenities.
Less single-use plastic.
Working with local suppliers.
Information to encourage use of public transport.
Best rate guaranteed when directly booking through our website.
Free cancellation up to 48 hours beforehand.
No surprises: all costs included.
Immediate response to any pre-booking query
Satisfaction guaranteed.
At Santiago Apartments, we not only offer accommodation, but we create memorable stays in Bilbao. Your car is safe in our private car park, while you enjoy the city.
